Global English World Accreditations
The following information will help you to enroll. It will also help you during your time at Global English World, Auckland. Many of our policies and procedures are explained below.
How to Enroll
- Upon acceptance, we will send you:
- A letter offering a place.
- An invoice detailing the fees.
- Information on insurance.
- Telegraphic transfer details.
- Payment:
- Send the money for your fees (including homestay and insurance, if applicable) using the account details provided on the invoice.
- After receiving your fees, we will send you:
- A receipt for your payment.
- A letter of acceptance and guarantee of place.
- Details of your homestay family or other accommodation arrangements will be sent to you as soon as possible.
- Visa Arrangement:
- Arrange your visa. Up-to-date information is available on the Immigration New Zealand website.
- Types of Visas:
- You can come to New Zealand to study with a Visitor Visa, a Student Visa, or a Working Holiday Visa. For courses of 3 months or less, you need only apply for a Visitor Visa or a Working Holiday Visa. For courses longer than 3 months, apply for a Student Visa. More information can be found here.
- Travel Arrangements:
- As soon as you have made your travel bookings, send us your flight number, date, and time of arrival. If you paid for transport, we will meet you at Auckland International Airport and bring you to Global English World.
Entry Requirements and Assessment of Prospective International Students
Global English World offers courses at multiple levels. Students may be asked to take a short test as part of the application process. After enrollment and payment of fees, we will send an online placement test. For most students, this will be the Oxford Online Placement test. If a student does not complete this test before arrival at the school, they will do it on their first morning. This test, along with a short interview on arrival at the school, will help us find the correct class for each student.
Global English World will accept students over 16 years at all times of the year, if they meet our enrollment conditions. It is important that younger students understand that they will likely be in classes with adults and will be expected to behave accordingly and show respect to other students and staff. All students aged under 18 will need to sign our Rules for Global English World (Under 18s).
Students under the age of 18 may need to provide evidence of their school record to prove that their academic standards and attitude to study are good enough to complete a course. Students already studying in New Zealand may also need to provide a progress report before their enrollment is accepted.
Students wishing to take examination courses have to show that they can meet the demands of the course. They may be asked to take a pre-entry test.
To apply to study at Global English World, fill in our enrollment form, which is easy to understand and simple to fill in.
If your course is for 12 weeks or less, you can study with a visitor’s visa or a working holiday visa. If your course is longer than 12 weeks, you must apply for a student visa before you come to New Zealand.
Full details of visa and permit requirements, advice on rights to employment in New Zealand while studying, and reporting requirements are available through Immigration New Zealand and can be viewed on their website at www.immigration.govt.nz.
In order for us to process your enrollment registration, please fill in ALL FIELDS within this form. A detailed Accommodation Form should be completed before arrival in New Zealand if you want Global English World to arrange a homestay for you.
When we receive your registration, we will contact you to confirm your placement.
Conditions of Enrolment
1. Enrolments
2. Fees
3. Homestay Accommodation
4. School Rules
5. Assessment of Prospective International Students
6. Liability and Insurance
7. Minors
8. School Closing Dates
8. School Closing Dates
9. School Hours
- Morning Classes: 8.30am – 12noon. Monday to Friday
- Afternoon Classes: 1.00pm – 3.00pm. Monday to Thursday
- Friday: 1.00pm – 3.00pm. Students may join the school activity, have free time or do self-study.
10. Change of Address
11. Non-disclosure
12. By accepting the conditions of enrolment, the student agrees to the free use of their image and written references in Global English World promotional material.
13. Validity
Refund and Fee Protection Policy
Refunds of Tuition Fees
- If an international student withdraws within the first two days of the course, Global English World may keep up to 50 percent of the total payment made by the student to the school, and must refund the balance.
- If an international student withdraws within the first five days of the course, Global English World may keep up to 25 percent of the total payment made by the student to the PTE for the course, and must refund the balance.
- International students: For courses of 3 months or longer, students withdrawing within the first 10 working days of the course will be refunded in full less a deduction for costs incurred by the PTE, up to a maximum of 25% of the total fees paid. Global English World will provide details of the cost components for calculating the maximum deductible percentage. Disputes over the cost component deducted can be referred to the International Education Appeal Authority.
- Domestic students: For courses of 3 months or longer, withdrawals made within the first 8 calendar days of the course will be refunded in full less a deduction of 10% or $500 payable to the PTE, whichever is the lower amount.
- Students who withdraw before the course commences will also be subject to the above criteria and will be entitled to a refund less any amounts allowed to be retained by Global English World.
- If you are under 18, the refund will be discussed with you, your parents, and your agent to ensure all parties agree.
- “Withdrawal” means stopping a course entirely. If you leave early for personal reasons or are absent, no refund will be given unless there are compassionate reasons, such as the serious illness or death of a close family member. In such cases, the Directors may use their discretion.
- No refunds are provided for New Zealand public holidays.
- No refunds are given if you are expelled due to misbehavior or poor attendance.
- If your student visa is declined, your fees will be refunded less a $250 administration fee.
- Fees cannot be transferred to another institution or student.
- When a refund is made, Immigration New Zealand will be informed, which may affect your visa status.
- If you move out of your Homestay before the end of your contract, the portion of your Homestay fees not already used will be returned to you. The Homestay Placement Fee of $250 cannot be refunded.
- To have your Homestay Fees returned, you must write to the Directors giving one week’s notice or pay one week’s fees in lieu of notice.
- If you cancel your Homestay contract before moving in, your fees will be refunded in full, less the Homestay Placement Fee of $250.
- Refund the amount in question to the student (or the student’s parent or legal guardian); or
- If directed by the student or the Code administrator or the agency responsible for fee protection mechanisms, transfer the amount to another signatory as agreed with the student (or the student’s parent or legal guardian).
Code of Practice
Attendance Policy
- Late Arrival:
- If students are late for school, they will be marked as late in the attendance register.
- Students arriving after 10.30am will be marked as absent.
- Leaving Early:
- Students who leave school at 10.30am or in the afternoons at 2.00pm will be marked as absent.
- Absence Notification:
- Students who wish to be absent must phone or come to the office.
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- If you miss class because you are sick, you will be marked as absent unless you provide a signed medical certificate from a New Zealand registered GP.
- Holiday Requests:
- Students must come to the office and ask for permission to take a holiday. If not, they will be marked as absent.
- Students under 18 must get written permission from their parents to take a holiday.
- Students on a student visa can only take a holiday after studying for more than 12 weeks. They can then take two weeks holiday for every 12 weeks studied.
- Attendance Below 90%:
- If your attendance falls below 90%, you will receive an Attendance Warning Letter.
- If your attendance does not improve, you will receive a First Warning Letter, followed by a Second Warning Letter.
- If your attendance continues to be unacceptable, you will receive an Expulsion Notice. If this happens, you will be withdrawn from your course and will need to leave the school and your homestay. Immigration New Zealand will be notified, and your visa may be cancelled.
School Rules
- All students need to respect other students’ personal and religious beliefs and cultural differences, and their right to study.
- Global English World requires 100% attendance for ALL students regardless of the visa they hold. If you don’t come to class, you can’t learn. If you repeatedly fail to come to class, you will be issued a warning. If you have a student visa, Immigration New Zealand will be advised. Your actual attendance is printed on your Leaving Report.
- Be ready to start your classes on time. It is very disruptive to your classmates and teachers (and to your learning) if you arrive late for class. If you know you are going to be late or absent, please phone the school on so we know where you are and that you are okay.
- It is not okay to leave class part way through. It disrupts the lesson for everyone involved. If you do need to leave the class for a reason, you need to leave your phone on the table.
- You need to make an effort to use English at all times in your classroom and in the student room. If you need to speak your own language outside of the classroom, please go outside.
- All phones must be put on the table in front of you during class time. They must be switched to silent and you should not answer your phone if it rings, send/check text messages, or use Facebook or any other form of social media. Phones can only be used as a dictionary during class time and you must be ready to prove to your teacher and your classmates that it is the dictionary you are using. You cannot engage with the people in your class if you are distracted by your phone.
- All homework given in class needs to be completed before class the next day. This is part of your student contract. If you do not do your homework, you won’t be able to contribute to the follow-up pair or group work and discussion the following day.
- Please do not eat in the classrooms. If you need to have a drink, it needs to be in a cup with a lid or in a drink bottle. In the student room and outside, after eating, please put your food and other waste in the bins provided. Do your own dishes and tidy up after you.
- You can only smoke/vape in the smoking area. Please put cigarette butts in the bins provided. Do not throw them on the ground. If you are smoking in your car and get out, please do not throw your butt on the ground. This is littering and very offensive. Please wash your hands with soap before going back to class.
- Please look after the school grounds and buildings. Don’t intentionally damage the property and please don’t litter. This includes NOT swinging on your chair, which can damage chairs, tables, and walls and cause accidents.
- You need to follow all New Zealand laws. If you don’t, then you may be asked to leave the school.
- All students who have a car/motorbike must come to the office and fill in the Student Cars form. No student aged under 18 can buy, drive, or hire a vehicle while a student at Global English World.
School Rules
- Immediate Contact:
- If you have a problem, please let us know. You can talk to your teacher or one of our office staff. You can also talk to the School Director.
- Types of Complaints:
- Complaints can be about pastoral care, your class, the premises, your teachers, or your homestay. Whatever the complaint, Global English World will try to respond quickly and effectively. We will keep you informed about the status of your complaint.
- Annual Summary:
- A summary of complaints received will be published on our website at the end of each year. A copy of this can be requested in writing from info@globalenglishworld.co.nz.
- Escalating Complaints:
- If your complaint is not resolved to your satisfaction, you can contact the New Zealand Qualifications Authority (NZQA). More information can be found here.
- Specific Complaint Forms:
- If your complaint relates to the Education (Pastoral Care of Tertiary and International Learners) Code of Practice 2021, you can complete an online form here.
- Financial or Contractual Disputes:
- More information is available from Study Complaints | Ngā amuamu tauira, the combined student contract dispute resolution scheme at www.studycomplaints.org.nz. Email: help@studycomplaints.org.nz. Free phone: 0800 00 66 75.
School Counsellors
Medical Insurance
Public Holidays
- New Year’s Day: Monday 01 January
- Day Following: Tuesday 02 January
- Anniversary Day: Monday 29 January
- Waitangi Day: Tuesday 06 February
- Good Friday: Friday 29 March
- Easter Monday: Monday 01 April
- ANZAC Day: Thursday 25 April
- Queen’s Birthday: Monday 03 June
- Matariki: Friday 28 June
- Labour Day: Monday 28 October
- Christmas Day: Wednesday 25 December
- Boxing Day: Thursday 26 December
- New Year’s Day: Wednesday 01 January
- Day Following: Thursday 02 January
- Anniversary Day: Monday 27 January
- Waitangi Day: Thursday 06 February
- Good Friday: Friday 18 April
- Easter Monday: Monday 21 April
- ANZAC Day: Friday 25 April
- Queen’s Birthday: Monday 02 June
- Matariki: Friday 20 June
- Labour Day: Monday 27 October
- Christmas Day: Thursday 25 December
- Boxing Day: Friday 26 December